Q & A

FAQ (Frequently Asked Questions) answers the most common questions Allas Sea Pool visitors might have and also contains helpful tips for first-timers.

Ticket and Price
Payment methods

Allas Sea Pool accepts cash and debit & credit cards (excluding Diners). The following sports vouchers can also be used to purchase tickets at Allas Sea Pool:

Smartum Smartum Liikuntaseteli and Smartum Liikunta- ja kulttuuriseteli. No change will be provided for vouchers. The vouchers are valid until the date printed on them. If your name is not printed on the back, please write your name on the vouchers before use. These vouchers are for personal use only, so you cannot use them to pay for a family member, for instance.

Edenred Ticket Mind&Body, Ticket Duo and Virikeseteli. Edenred vouchers are personal and can only be used for activities and cultural services.

E-passi ePassi vouchers are personal and can only be used for activities.

Single tickets

Adults (ages 13 and above) 14€ Kids (ages 3 to 12) 7€ Ages 0 to 2 enter for free

Pool tickets are available both online and at the Allas Shop. Reservations are not needed for the saunas or pools. At Allas Shop, your ticket will be exchanged for a wristband which allows entry to the saunas and pools. The wristband also enables you to lock a locker. Each wristband is valid for 10 hours or until closing time.

Reduced prices available for: Students, conscripts, pensioners and unemployed 9.50€ Proof of status required upon entry.

Buy the single ticket

Rental prices

Towel: 8,5€ Bathrobe: 10€

Swimsuit / trunks Children (110 cm ->) & adults: 13,5€ (including the deposit of 5€)

Aqua jogging belt: 5€ The rent for the aqua jogging belt will be paid to the Allas shop or at the ticket desk. The product is redeemable from the pool area's lifeguard with the receipt.

Flotation device: 5€ The rent for the flotation device will be paid to the Allas shop or at the ticket desk. The product is redeemable from the pool area's lifeguard with the receipt.

Series and monthly tickets

Series ticket: 10 x for adults 110€ Series ticket: 10 x for kids 52€ Series ticket: 10 x with concession 70€ Monthly ticket: 30 days 55€ Membership: min 3 months 120€ 12 months 420€ (continues automatically as a monthly subscription)

Please note that series and monthly tickets are for personal use only. 10 x tickets are valid for one year from the moment of purchase.

NOTE! The kids’ pool is closed during winter.

Buy series ticket

Buy monthly ticket

Do you have to pay if you're not planning to swim?

You need a ticket to enter the pool deck area, the cafe terrace has a free entry. Parents who assist their kids in the dressing room and surveil them while swimming need a ticket. If a kid can't change clothes without help, he/she can not come to swim by himself/herselt either.

Is a towel included in the price?

No, but you can rent one for 8.5€.

For how long is the ticket valid?

10 hours or until closing time. A used ticket is not valid the next day.

Do we have family tickets?

No.

General questions
Good to know

Our restaurant, terraces, main building and courtyard have free entry. A ticket will grant you access to saunas, pools and sun chairs.

Use of the pools and saunas is always included in the price of any courses or classes at Allas.

The pools and saunas are at your disposal during our operating hours, including events, Allas concerts and live shows. Any exceptions will be announced beforehand.

The tickets are for personal use only. Each ticket allows the use of our pools and saunas for 10 hours after entry or until closing time. The wristband also enables you to lock a locker.

Series tickets are valid for one year from the time of purchase.

Our memberships are valid for either 3 or 12 months from first use. After the campaign period, these memberships will be charged as ongoing.

Concessions: you must present valid proof of status for all concessions.

If you are unemployed: valid proof (issued within 3 months) of unemployment, which can be printed through the E-Services portal on TE Services’ website. If you do not have access to a printer, you can have TE Services print it for you.

During live shows at Allas, you may bring in handbags, small backpacks and totes. Larger bags should be checked in next to the main entrance.

Event info

Gigs Tickets to live shows can be purchased beforehand through lippu.fi:n and before the start of the gig at a separate ticketing booth at Allas (if tickets are still available). Ticket verification and entry to the venue starts 2 hours before showtime.

Other events If entry is by tickets to the pool, you can purchase them from the Allas web shop or ticket office. Pool tickets are valid for 10 hours and allow re-entry. Just empty your locker before leaving the venue.

Terms As the event organiser, Allas Sea Pool has the right to cancel any event and refund tickets if ticket sales are insufficient. Should any unexpected obstacles arise, the event organiser has the right to make changes in the line-up and schedule of speakers, performers or artists.

Recording The event organiser can record videos and photographs during events and use the recordings in their communications, marketing and media of choice.

Backpacks, bags and cloakroom To ensure safety during large events, such as live shows, large backpacks and bags are not allowed inside the venue. A secure, paid cloakroom will be provided.

Cameras Photographing/filming with professional SLR cameras are not allowed without a permit. However, small cameras and phones are allowed.

Food and drinks Allas is a registered restaurant space. Therefore you cannot bring your own food or drinks into the venue. During concerts and events, bags and backpacks will be checked upon entry.

Privacy As an event organiser and provider of wellness services, Allas Sea Pool processes personal data and maintains a customer register consisting of personal data provided by customers and participants through signup and purchase forms in order to maintain customer relations, develop operations and for marketing and promotion purposes. As an event organiser and provider of wellness services, Allas Sea Pool may provide email addresses from participants to event and service partners, who may then use the data for their own direct marketing. As a registrar, you can prohibit the processing and/or transfer of your personal data for marketing purposes by notifying Allas by email: info(@)allasseapool.fi

How to reach Allas

Allas Sea Pool is located by the Market Square, next to the SkyWheel. As we are in the city centre, all the major sights are only a short walk away. The distance to Helsinki Central Station is one kilometre. Our entrance can be found after the gangway from Market Square. Use of our pools and saunas requires purchasing tickets. Our restaurant, café, terraces and courtyard have free entry.

Public transport Tram lines 2,4 and 5 are a great way to reach Allas. You can check current routes and timetables from Reittiopas.

By bike There are two city bike stations at the Market Square.

By car If you’re arriving by car, the closest car parks are Q-Park Kasarmitori (850 m by foot, see route) and Q-Park Erottaja (1.3 km, see route).

By boat Allas does not have a landing stage nor moorings. However, we welcome all visitors arriving by boat! We suggest docking at the Helsinki Marina Guest Harbour in Katajanokka or at Vironallas next to the Old Market Hall.

Accessibility Allas Sea Pool provides unobstructed access to our pools, restaurant and bathrooms. The rooftop terrace is also fully accessible. There are two ramps to our venue: at both ends of the ticketing office (next to the SkyWheel and between our main building and annex). The changing rooms can be accessed with the help of our staff through the sauna building. Unobstructed access to our pools can be found next to the sauna building and restaurant. Unfortunately, we do not have lift access to our pools. Personal assistants can enter free of charge. Guide dogs are also welcome!

Pool & Sauna
Pools

There are three swimming pools on the floating pool deck of Allas Sea Pool: the heated pool, children's pool and sea water pool. The heated pool and children's pool are filled with tap water heated to 27°C (80.5°F). The heated pool is 25 m long and 160 cm deep. The children's pool is 17 m long and 60 cm deep.

The sea water pool is 25 m long and 180 cm deep. The water is pumped from cleaner currents farther away in the sea, and the water is filtered using UV technology. The temperature of the water varies according to the temperature of the sea.

The children's pool is emptied during the winter season. Children are welcome all year round to the heated pool accompanied by an adult.

Allas Sea Pool is run almost completely with renewable energy. The pools are heated with renewable district heating powered by biogas. In addition, the spa is cooled off with renewable district cooling.

CHECK RESERVED LANES IN POOL

Saunas

There are three different saunas at Allas; a women’s sauna, a men’s sauna and a sauna for private events. The sauna for private events is also used as a mixed-gender sauna when there are no reservations. The saunas are heated electrically, and their temperature is c. 80°C (175° Fahrenheit).

READ OUR TIPS ON THE BEST SAUNA EXPERIENCE HERE

CHECK THE BOOKING STATUS OF THE MIXED GENDER SAUNA

Is the water in the sea water pool straight from the sea?

No, it is pumped from a clean stream further out and filtered clean.

How deep are the pools?

Kids pool 60 cm, warm water pool 165 cm, sea pool 180 cm.

Are all the pools outside? And saunas inside?

Yes.

Can kids go in the sauna?

Yes, the is no age restriction.

Swimwear & Swim device
Are swimming shorts allowed?

Yes

Do you need swimwear in the sauna?

No, it is preferred to be naked or wear a towel.

Reservation
Do you have to reserve a spot or buy a ticket on beforehand?

No. Contact email for group booking(more than 15 people): myynti@allasseapool.fi

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